Looks at programs and offers best practises for improving literacy among the homeless population in shelters. The tone of the report suggests that the target population is the chronically homeless. It looks at the pros and cons of literacy education, barriers to adult education, different programs with the advantages and disadvantages to each. It includes work sheets and ideas for shelters interested in starting an adult literacy program. Shows that improved literacy among the homeless population makes them more likely to be successful in getting a job, helps them succeed with many of the necessary literary parts of life.