Community Voices is a participatory action research study conducted in collaboration with people with lived experiences of homelessness in Calgary, Alberta to gather insights into service provision. 

Study findings suggest that people who are homeless experience oppression at the personal, cultural and structural levels which make it less likely for them to exit homelessness. The research findings suggest that a housing first approach coupled with intensive personalized case management embedded within a human rights framework has the capacity to reduce homelessness and overcome the barriers that prevent individuals from exiting homelessness.